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SAP Resource Center for CIOs
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Welcome to the SAP Resource Center for CIOs. SAP provides a comprehensive range of enterprise software applications and business solutions to empower every aspect of your business. Discover resources that will help CIOs of midsize businesses and large enterprises learn all you need to know about flexibility, growth and revenue.


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IT & Business Management
The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution
WHITE PAPER -- Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.

A New Mandate for IT
WHITE PAPER -- Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.

Forrester: Measuring the Business Value of IT
WHITE PAPER -- Many organizations do a poor job of measuring the business value of their IT investments. Employing a consistent methodology that both business users and IT are held accountable for can improve your IT investment returns.

The Economist: How to Achieve IT Excellence
WHITE PAPER -- Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally.

Enterprise SOA in Manufacturing Improves Business Processes
WHITE PAPER -- Discover how enterprise service-oriented architecture (enterprise SOA), allows you to improve your business processes without an expensive IT integration project.

Operational Excellence & Agility
Enterprise Services Architecture for Higher Education and Research: A Roadmap for Efficiency and Innovation
PRODUCT LITERATURE -- Higher education relies on information technology to improve operational efficiency. Discover how enterprise Service Oriented Architecture (enterprise SOA) helps leverage the current IT assets to provide improved education and research at a lower cost.

How IT Can Help Your Midsize Organization Make Better, Faster Decisions
WHITE PAPER -- Learn how IT can help your midsize organization make better decisions by improving information visibility with the alignment of business activities with corporate strategy.

Governance, Risk and Compliance - Realizing the Value
WHITE PAPER -- Explore current thinking about how technology can support governance, risk, and compliance initiatives. A single cross-enterprise solution can support a cohesive strategy for monitoring, identifying, and managing risk -- and...

Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
WHITE PAPER -- Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.

IDC Paper: Business Agility as an Enabler for Growth: How Midsize Firms Manage Change
WHITE PAPER -- This IDC paper examines the related issues of growth and flexibility from a number of perspectives, and how your midsize company can meet changing customer requirements in a continually changing environment.



Consumer, Utility, Defense, Retail
Business Intelligence for Consumer Packaged Goods
WHITE PAPER -- This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration.

Business Intelligence for the Retail Industry
WHITE PAPER -- This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration.

Energy Capital Management SAP Solutions for the New Utility Environment
WHITE PAPER -- In this white paper, Central Energy explores how a SAP solution for utilities addresses energy capital management including processing disparate data, contracts, and settlement statements.

Strategies for Profitable Growth - Aerospace & Defense Manufacturing
WHITE PAPER -- Examine the comprehensive strategies, solutions, and best practices for the aerospace and defense (A&D) manufacturing industry based on technical and business expertise. Learn best practices and strategies for profitable growth in the A...

SAP for Consumer Products: Enabling You to Take the Direct Road to Success
WHITE PAPER -- As CPG and retailing move rapidly toward a demand-driven future, it's vital to keep in mind that accurate forecasting will be your key to superior performance.

Integrated Sales and Marketing for Consumer Products Companies
WHITE PAPER -- Discover the current challenges of the consumer products (CP) industry, how an ISM approach can help CP companies create new value by supporting profitable growth, and steps executives must take to launch an ISM initiative.

Sales and Operations Planning: The Key to Continuous Demand Satisfaction
WHITE PAPER -- Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

Retail Today: Understand. Anticipate. Inspire
WHITE PAPER -- Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise.

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1
WHITE PAPER -- Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.

How the U.S. Navy Implemented an ERP System to Improve Effectiveness
CASE STUDY -- When the United States Navy set out to revolutionize its business affairs - part of its strategic effort was to streamline its IT technologies. Discover how they became more agile and the benefits achieved by implementing an SAP ERP solution.

Lean MRO Processes for Aerospace and Defense Organisations
WEBCAST -- Join representatives of SAP and its partners in this series of three Webcasts focused on production; manufacturing; and maintenance, repair, and overhaul issues in the A&D industry - as they relate to becoming a lean extended enter...

Aviation Week's Outsourcing and Maintenance Industry Trends
WHITE PAPER -- This study, which was commissioned by SAP in cooperation with Axon Solutions Inc., found that most respondents believe there will be some re-settling of MRO operations internally versus outsourcing during the coming five years.

Creating the Perfect Plant: Aerospace and Defense
WEBCAST -- If you are an Aerospace and Defense industry executive involved in plant or corporate performance, and you want to align and improve key performance indicators across manufacturing processes to reduce costs, you won't want to miss this Webc...

"Nine out of ten executives admit making important decisions on the basis of inadequate information."
How IT Can Help Your Midsize Organization Make Better, Faster Decisions

Additional Materials from SAP
A New Mandate for IT
Delivering Customer Value Innovative Approaches to Maintain Competitive Success
Governance, Risk and Compliance - Realizing the Value
SAP is the world's leading provider of business software. Today, more than 46,100 customers in more than 120 countries run SAP® applications - from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol "SAP".
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