Outsourcing: A complete guide for CIOs

CONTENT HIGHLIGHTS
		IT outsourcing contracts drop sharply as recession takes hold (Strategy: A global view of outsourcing) IT outsourcing contracts: Get the most from providers during recession (Execution: Navigating through outsourcing rough spots) Vendor management advice for CIOs (expert video) (Execution: Navigating through outsourcing rough spots)

STRATEGY: A GLOBAL VIEW OF OUTSOURCING

Global spending on IT services and outsourcing was estimated at $488 billion in 2007 and is predicted to rise an additional 9% in 2008, according to Forrester Research Inc. At $120 billion, IT outsourcing constitutes roughly 25% of this spending. Forrester estimates that clients can expect to save roughly 12% to 17% by outsourcing their operational activities. Learn how to properly strategize your IT outsourcing to achieve the best ROI for your business.
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EXECUTION: NAVIGATING THROUGH OUTSOURCING ROUGH SPOTS

After your organization makes the leap into outsourcing, there is still much to learn to keep your distributed workforce functioning as a whole. Find out how to best execute your strategic initiatives so outsourcing continues to run smoothly.
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TOOLS AND TECHNOLOGIES: SPANNING BOUNDARIES WITH OUTSOURCING

Outsourcing and offshoring necessarily rely on top-notch communications across geographic lines and the technologies that can make that happen. Read on to find out how tool and technologies can bolster your outsourcing efforts.
LEARN MORE: TOOLS AND TECHNOLOGIES: SPANNING BOUNDARIES WITH OUTSOURCING